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  • Feb 24, 2012 - 3:33 PM
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Patient compares hospital service

(This letter was sent to the West Parry Sound Health Centre, with a copy sent to the Beacon Star for publication.)
On January 6 I went to Soldiers Memorial Hospital in Orillia. Everyone I had contact with was so helpful that when I was picking up a coffee I gave the volunteer a $10 bill and when she handed me my change I told her to keep it, “because everyone here is so nice.” I just bought myself a $10 cup of coffee!
They thanked me and said, “we’ll put it in the donation box right now.”
A couple of weeks after I got home, I met with a specialist here. He gave me some medicine to take and told me he wanted to see me in two months. So, on February 17 about 9:30/9:45 I went to make an appointment. I told the woman that the doctor wanted me to see him in the middle of March. She looked at me as if I was a real bother and said, “I can’t make an appointment for you right now.” That was it! No reason! Nothing! With a slight shrug of my shoulders I asked, “What do I do now?” Then she told me the doctor had called and said he was sick and she said, “When he contacts me I will call you.”
I can’t, for the life of me, understand why she couldn’t have told me this in the first place. She seemed to have a real “attitude problem.”
There are some real nice people working and volunteering in our health centre and it’s so sad that there are people like her working there as well. I am a lifetime resident of the Parry Sound area and I do not take any pleasure in writing this letter.
Joseph ‘Ron’ Jacklin
Parry Sound



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